MR SOLANKI · MT4
MT4 EA Troubleshooting: Licence, Filters and Orders
Start with the displayed status and error message. Changing every setting at once can hide the original cause.
Licence or account denied
Check the exact account number, broker server, EA key and whether you downloaded the trial or paid build. For paid access, check membership expiry and approved slot type. For a trial, check its end date and use an eligible demo account; real accounts are rejected. Hide the private key and account details in screenshots. Read the installation checklist before changing settings.
Connected but no order
Check trading permissions, a valid signal, cooldown, sample collection, spread, ATR, ADX first-entry conditions and news availability. Waiting can be correct behaviour. A forced step bypasses some filters, so it is not a safe diagnostic shortcut.
Collect useful evidence
Note the time, release version, symbol, timeframe, relevant input names and exact Experts/Journal error. Redact private information and send it through support. If behaviour is unclear, seek an explanation before allowing further automatic entries.
About this guide
MR SOLANKI software documentation · Updated . Descriptions should be compared with your downloaded release notes. This guide does not provide personalised financial advice.